Welcome to Healthy24! By accessing or using our website and services, you agree to comply with the following Terms & Conditions. Please read them carefully before making any purchases.
1. General
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Healthy24 is an online grocery store offering fresh groceries, packaged food, and household essentials.
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By using our website, you confirm that you are at least 18 years old or have parental guidance while making a purchase.
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We reserve the right to update, modify, or change these Terms & Conditions at any time.
2. Product Information
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We strive to provide accurate product descriptions, images, and details. However, slight variations in packaging, weight, or appearance may occur.
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Availability of products depends on stock. In case of unavailability, we may cancel or replace the item with customer approval.
3. Orders & Payments
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Orders are confirmed only after successful payment through our secure payment gateways.
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We accept payments via credit/debit cards, UPI, net banking, and other approved methods.
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In case of payment failure, Healthy24 is not responsible for delays or losses caused by third-party payment providers.
4. Pricing
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All prices are listed in INR (₹) and are inclusive of applicable taxes unless stated otherwise.
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Prices may change without prior notice depending on market conditions and supplier rates.
5. Shipping & Delivery
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We deliver groceries to the address provided at checkout. Please ensure your details are accurate.
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Delivery timelines may vary based on your location and product availability.
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Healthy24 is not responsible for delays caused by logistics partners, natural events, or unforeseen issues.
6. Returns & Refunds
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Perishable items (like fruits, vegetables, dairy) are not eligible for return unless damaged at delivery.
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Packaged items may be eligible for return if they are unopened, defective, or wrong products.
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Refunds (if applicable) will be processed within 5–7 working days. For full details, please see our Return & Refund Policy.
7. User Responsibilities
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You agree not to misuse our website or engage in fraudulent activities.
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Healthy24 is not liable for losses due to incorrect information provided during order placement.
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Accounts found engaging in suspicious activities may be suspended.
8. Limitation of Liability
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Healthy24 will not be responsible for indirect, incidental, or consequential damages arising from the use of our website or services.
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Our maximum liability is limited to the value of the order placed.
9. Intellectual Property
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All content, logos, images, and materials on the Healthy24 website are the property of Healthy24.
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Unauthorized use, reproduction, or distribution is prohibited.
10. Governing Law
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These Terms & Conditions are governed by the laws of India.
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Any disputes will be subject to the jurisdiction of courts in [Your City/State].
