At Healthy24, we ensure that your groceries and essentials are shipped safely and reach you on time. Please review our shipping policy below:
1. Shipping Coverage
-
We currently ship groceries only within India.
-
Availability of shipping depends on your pin code and location.
-
Some perishable items (like fresh fruits, vegetables, dairy) may have restricted shipping and be delivered only to nearby serviceable areas.
2. Shipping Timelines
-
Orders are usually shipped within 24–48 hours of confirmation.
-
Estimated delivery time may range between 2–7 working days depending on your location.
-
Remote areas may take a little longer.
3. Shipping Charges
-
Shipping charges, if applicable, will be displayed at checkout before confirming your order.
-
Some orders may qualify for free shipping as per Healthy24’s offers/policies.
4. Order Tracking
-
Once your order is shipped, you will receive a tracking number via SMS/Email.
-
You can track your order status online until it reaches your doorstep.
5. Packaging & Handling
-
All groceries are packed securely to maintain freshness and avoid damage during transit.
-
Temperature-sensitive items (like dairy) are handled with extra care to ensure quality.
6. Delays in Shipping
-
Shipping may be delayed due to factors beyond our control, such as:
-
Courier delays
-
Weather conditions
-
Government restrictions or unforeseen events
-
-
We will keep you informed in case of any unexpected delay.
7. International Shipping
-
Currently, Healthy24 does not provide international shipping.
